Source to Pay Manager

Purpose of this Role

1. Develop and execute procurement strategies aligned with business objectives. 
2. Manage the end-to-end Source-to-Pay process, including sourcing, tendering, contract management and purchase order life cycle.
3. Manage and develop the S2P team ensuring adherence to procurement policies and procedures, delegation of authority, vendor management frameworks and legal and regulatory requirements.
4. Partner with business stakeholders to negotiate contract terms and conditions, securing favourable pricing and service levels.
5. Support the business in identifying, evaluating, and selecting vendors based on quality, cost, and compliance criteria.
6. Manage onboarding processes, ensuring accurate documentation and system setup for new suppliers.
7. Ensure vendor SLAs and KPIs are embedded in new contracts to enable effective performance monitoring.
8. Maintain strong vendor relationships and act as the primary point of contact for business stakeholders in resolving vendor-related issues.
9. Monitor KPI’s, manage, and report on service delivery and relationship quality for key suppliers, ensuring continuous improvement, quality and third-party risk management.
10. Conduct regular performance reviews and implement corrective actions when needed.
11. Develop dashboards for regular reporting on procurement activities, supplier performance, and cost savings to drive decision-making and improve processes. 
12. 12. Own the S2P process design, documentation, and continuous improvement efforts. 
13. Identify automation opportunities and drive adoption of best practices.
    
14. Lead the alignment with the group procurement operating model and ensure its successful adoption and integration across all business units.
15. Implement a new sourcing tool and establish supporting processes to drive efficiency, compliance, and transparency in procurement activities.
16. Group Spend Taxonomy reporting.
17. Provide procurement and payables data for group CSRD disclosure requirements.
18. Ensure timely and accurate processing of invoices and payments by the Accounts Payable team in line with agreed terms.
19. Partner with the finance reporting team on month end close and reconciliation of balances.
20. Responsible for the overall performance of the team, monitoring their performance, providing timely feedback & assisting them to improve on their identified training needs.
21. Coordination of D365 and sourcing system testing for upgrades and configuration changes.
22. Collaborate with the business to drive operational efficiency and implement changes where appropriate.
23. Liaising with internal and external auditors.
24. Ad hoc project work as and when required such as system improvements and automation.
25. Any other duties that may be assigned from time to time.

Relevant Experience          

• 5–7+ years of experience in S2P operations. 
• Strong understanding of end-to-end S2P processes and best practices. 
• Proficiency with procurement/S2P systems and analytics tools. 
• Experience managing cross-functional initiatives.
• Previous ERP experience required in a high volume fast paced environment.
• Proven ability to implement successful process and system optimisation for accounts payable or procurement.
• Excellent stakeholder management, organisational and communication skills with the flexibility and experience required to remain highly focused in fast-paced, demanding environments.

• Strong knowledge in formal supplier management processes
• ERP experience, ideally in Microsoft Dynamics D365
• Advanced user of Excel
• Strong experience with BI and reporting tools

• Demonstrated verbal and written analytical/problem solving, communication, negotiation, interpersonal and presentation skills are essential
• Demonstrates good personal time management skills, including punctuality, time reporting and completion of assigned tasks within agreed time frames
• Demonstrated ability to understand and comply with applicable regulations and Company operating procedures, processes, policies, and tasks
• Excellent oral and written communication skills with ability to present technical and business solution concepts to all levels across functional domains (both technical and non-technical audiences) from a business perspective
• Strong management skills/experience including the ability to map task interdependencies, multitask, prioritise such tasks, meet deadlines, and develop, monitor and live within budgets as well as the demonstrated ability to forecast major milestones